We recommend arriving 1 hour before the departure time.
Yes. You are entitled to a single change as long as the date and time of travel have not already passed. For this, you need to visit any Express Bus sale point.
Traveling with pets is not allowed.
Call us at 1-800-923-17-99 or send us an email at email@example.com
Tickets must be purchased again. Due to security reasons, we cannot re-print tickets. In case you find the lost tickets, we will refund the money if you return them to the Omnibus Express office.
Adults can take up to 2 suitcases that do not exceed 35 pounds (15.8 kg) and that are not larger than 17 in. width x 26 in. height x 12 in. depth (43.18 x 66.04 x 30.48 cm). Also, adults can take up a handbag that do not exceed 5 pounds (2.2 kg)
Children can take up 1 suitcase and 1 handbag with same especifications mentioned above.
Currently, the only discounts available are for minors (2-11 years old) and seniors (+ 65 years old). They receive a 25% discount on the adult price.
** Restrictions apply
You can only leave your vehicle for a maximum of 10 days after purchasing your round-trip ticket.
Bus stations where you can leave your vehicle are:
Houston: 3200 Telephone Rd, Houston Tx 77023
Dallas: 517 E. Jefferson Blvd, Dallas Tx 75203
** Subject to availability
A person can travel alonefrom 18 (eighteen) years old, showing valid ID
Yes. You can buy the tickets and send him/her the information of the requested trip (# of Operation, Tax ID) so that he/she can have the tickets printed at any Omnibus Express office.
We do not offer any cancelation refunds. If something comes up and you need to cancel or postpone your trip we are able to change your ticket for a different date or time. You can do this at the Omnibus Express / OMEX VIP front desk at least two hours prior to your scheduled departure.
You can confirm your trip at any Omnibus Express / OMEX VIP office, bringing your original ticket and presenting an official identification. Subject to seat availability.